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Don't just take our word for it

We genuinely value the business we receive from our clients and always strive to consistently deliver the highest level of service. Although we can demonstrate in a number of ways how we differ from our competitors, there is no better endorsement of our staff and the service that they provide than from the clients themselves.

Customer Reviews

123

reviews

4.8

Communicate & Efficient Estate Agents

Graham Butt estate agents were communicative, professional and provided a personable service. Jack, in particular, was a pleasure to work with. They far surpassed other agents in the area.

2019-10-21T12:12:03

Professional, honest service from Jack and all his team.

2019-10-16T14:58:35

Fully recommended.

Friendly efficient staff providing excellent service. Always available for advice and information.

2019-10-16T13:34:03

Excellent from start to finish

Most definitely recommend

2019-10-16T10:53:17

very lacking in help

I asked for help trying to locate the missing grill pan and Gas Meter from the previous owner and you didn't even bother to reply. You also couldn't check that all was going OK when the previous owner didn't even bother to leave me any information as to where things, such as the cold water stop **** was located. So you see I feel a little letdown.

2019-10-15T05:52:10

They wereso supportiveand helpfulwhenI was selling my mum's house

They were very helpful and friendly and could be contacted any time if I had a question.

2019-10-10T12:22:43

Job well done

They were very helpful and got the job done.

2019-10-05T10:46:01

Disappointed and lack of respect

I was very impressed with Stephanie’s approach . She was very calm and gave me some very good and helpful advice when I popped in to chat with her when I was passing on one occasion . My buyer was being even more difficult at the time and I needed some reassurance about the whole process of buyer and selling . I didnt get this same support from Denise. I was going through another difficult twist and turn with my buyer when I received a phone call Denise who as good as accused me of holding things up because she felt sorry for my seller. I felt very upset that she should lay this blame on me when the many holdups were not due to me being difficult but were solely due to the attitude and bad behaviour of my buyer. I was feeling very stressed and frustrated anyway but her words to me that day were insensitive and unprofessional.

2019-10-02T14:29:29

Perfecto

Fantastic service from all of the East Preston team. Helped make the whole process run smoothly and efficiently. Highly recommended. Many Thanks, The McGowan

2019-09-30T19:31:55

We felt graham butts staff were excellent as we had a few knock backs with so called buyers
Who then pulled out but the agents kept us positive and in the loop at all times and always pleasant to deal with,would recommend to anyone.

2019-09-29T15:57:57

Excellent

good easy service, would use them again, bought and sold our bungalow with them, buying and selling went very well.

2019-09-27T16:09:00

Great staff but a review of procedures required.

The staff at Angmering are really a credit to the company and did everything possible to achieve a successful outcome to our sale. Tom, Steph and Denise gave exceptional customer service and really went the extra mile to ensure that we were kept informed.
I do feel that the due diligence carried out was far from satisfactory. We were told that our buyers were totally in a position to proceed. This was patently untrue and relied on the honesty of the broker, who was less than truthful. This created a ten week delay in completion, causing a great deal of problems for us.
I feel that your enquiries need to be revised to a more in depth level in order to prevent this situation.

2019-09-23T23:01:47

Excellent service

2019-09-17T06:27:15

Goes the extra mile

Totally professional yet very approachable. Nothing was too much trouble. Kept us informed every step of the way.

2019-09-16T12:03:28

i found the service that graham butt gave us was professional and polite. i did think some of the issues they phoned me about should have been raised via the solicitors. otherwise very good and i would recommend them.

2019-09-14T06:49:23

Helpful when needed. Younger members of staff need to get back to client with answers when promised

2019-09-11T12:40:37

Fabulous service!

We had a very positive experience with the team. They continually kept us up to date and were very efficient and friendly. We really felt that they cared about us and making the move a positive experience! Would definitely use them again!

2019-09-11T08:21:57

Our family dealt with Butts for years and keep returning

Punctual ,helpful staff and excellent at the property visit ... All very friendly .... Jack and Caroline knowledgeable with great customer service skills ...

2019-09-09T20:19:34

Excellent service!

Jonathan was extremely helpful and provided regular updates. He was more attentive as the agent seliing to me than my estate agents who sold my property! Would definitely sell future properties through them

2019-09-09T14:05:01

Graham Butt best agent around

We have been looking for a new property and found this Company extremely helpful. The staff are always on hand with helpful information and a truly professional service

2019-09-09T11:51:05

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