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Useful Information

Don't just take our word for it

We genuinely value the business we receive from our clients and always strive to consistently deliver the highest level of service. Although we can demonstrate in a number of ways how we differ from our competitors, there is no better endorsement of our staff and the service that they provide than from the clients themselves.

Customer Reviews

140

reviews

4.7

Very professional and went out of their way to ensure a smooth and speedy sale. I would recommend them and I would use them again.

2018-06-21T13:42:22

very good

2018-06-21T11:03:26

Highly Recommend Graham Butt Rustington

I highly recommend the Rustington branch. Our sale was managed by Jack Lydon who negotiated patiently and proactively on our behalf, ensuring that we were fully informed and supported throughout the process.

2018-06-13T12:20:53

great

Great

2018-06-13T10:31:36

The service was good until I accepted an offer for my property. From that point on the lack of communication from Graham Butt was frustrating.
KEEP YOUR PROMISES! If you tell me you will get back to me do it! This happened a few times. Improve this aspect of your business and turn an average experience into a great experience.

2018-06-07T17:50:10

We have used Graham Butt many times so we know what we are going to get.
Always happy with their efficient service

2018-06-07T17:45:24

Efficient friendly helpful staff....made buying our house a carefree experience...recommended the solicitor &surveyor, both were very good.

2018-05-30T16:18:08

Brilliant and very helpful

2018-05-30T10:51:34

Excellent

Excellent service, everyone was very helpful. Good communication from Simon keeping me up-to-date every step of the way. I would highly reccomend them.

2018-05-30T10:48:38

Very personalised service

Very personalised service. Adrian - who dealt with our purchase - is a great asset to the company. He operates in a transparent and straightforward way without some of the smoke and mirrors that some estate agents try! 😳

2018-05-17T15:30:30

This was a property sales transaction which went through smoothly and our thanks are to the agency and in particular Caroline Lewis the senior negotiator. We have employed Graham Butts in the past and our experiences have been good. We would recommend both the Rustington Sales office and the Littlehampton Lettings office.

2018-05-16T11:35:34

Somewhat disappointing.

Staff team all very nice but communication could have been much better. Emails I sent were not responded to with any speed (or even acknowledged) initially. This did improve as the process wore on. Other issues occurred with communication of the actual offer which should have been avoided. I am probably not an easy purchaser, as I know I have high expectations, but the purchasing process was not made smoother by this agency.

2018-05-16T11:23:09

Professional, Helpful and got the job done in a short time period. Highly recommend the team in the Littlehampton office.

2018-05-11T13:03:35

Good experience very helpful

Polite helpful timely but didn’t always remember to ring back and sometimes needed chasing

2018-05-11T06:26:29

Excellent service, and a pleasure to work with them

As a seller only , A very professional approach by a impressive team, that got me the best deal, that kept me informed all the time, with up to date data, and provided me with invaluable assistance when I had to look for tradesmen to assist in the sale, would recommend them to anyone wishing to sell or buy.

2018-05-10T16:31:50

Friendly and helpful.

Very helpful and friendly staff when showing properties and dealing with phone calls. Once the sale was arranged I am not sure how much chasing down the chain was carried out. Always polite when dealing fact to face.

2018-05-10T11:03:02

Courteous, efficient service with excellent client feedback.

I was very impressed with the courteous and efficient service that I received. Simon was particularly helpful, giving prompt feedback and updating me when necessary regarding the progress of the sale. He was very well informed regarding the local property market and his advice in respect of the sale price was accurate and realistic.

2018-05-09T12:17:03

Can’t recommend the guys enough.

Simon was was the real deal, exactly what it said on the tin! Jack Lydon in Rustington was also superb and kept me in the loop. Nathan (lock up your daughters) Brennan, well what can I say, if only carlsberg did estate agents!
All a credit to the company,
Cheers,
Luke Mills.

2018-05-08T21:52:23

Friendly and willing to help in any way.

The staff were very friendly. The member of staff who I dealt with mainly, Martin,was very helpful and friendly. I would definitely buy or sell through them again.

2018-05-08T16:59:53

Perfect service from start to finish. The agent Martin that dealt with us was fantastic perfect communication and a decent guy. Kept us in the loop with everything going on. Highly recommend

2018-04-19T14:56:02

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