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Don't just take our word for it

We genuinely value the business we receive from our clients and always strive to consistently deliver the highest level of service. Although we can demonstrate in a number of ways how we differ from our competitors, there is no better endorsement of our staff and the service that they provide than from the clients themselves.

Customer Reviews

74

reviews

4.9

Attention to detail - as they set the expectations of a ‘fairly quick sale’ due to the market, however, the ‘Open house’ attracted only 2 viewings. They forgot to ask for a key ahead of this day! Also constantly put a positive spin on the market when a more realistic approach would have been preferred. At times, an e -mail was sent whereas a phone call would have been better. Some time spent without an updates. Unable to secure the first 2 buyers and unconvinced with the effort made on both occasions to maintain the purchase. Again forgot to ask for a house key to do later viewings. The customer service improved when the ‘end was insight’ however, this was many months ahead of going on the market. This all caused a lot of stress, pressure, protracted sale, reduction in offer price. My ex-girlfriend moved out in Sept based on the positive quick sale and market. I moved out in February (fortunately) with a completion in March. Exchange should have been in December but was delayed to January.

2022-03-23T19:03:58

Excellent!

Excellent company. Professional, responsive, polite and knowledgeable. We sold our property and bought through Graham Butts. We dealt with Jack Lydon and Ellie Norman and both were very easyand pleasant to deal with. They called back when they said they would and kept us up to date at all times. I would thoroughly recommend them and would use again.

2022-03-04T16:07:10

Great service from start to finish!!

Great service from start to finish at the East Preston office, Tobie, Jonathan and Pat were all brilliant, I would recommend them to anyone.

2022-02-17T10:06:39

Professional and friendly. Got me the price I wanted for my property

2022-02-09T10:16:04

Great service

Professional, helpful and provided regular updates. Always replied to my emails or phone calls. Couldn’t be happier.

2022-02-04T11:29:06

Estate agents with a caring ethos

From the first meeting with Jack we were impressed with his professionalism and his understanding in dealing with elderly clients. The transaction wasn’t easy but Jack and Kayleigh from the Rustington branch both kept us informed at all times and managed to sort out some very challenging issues. 7 months from start to finish but we finally did it! Thank you.

2022-02-03T12:36:41

Brilliant team, all staff are super friendly and have anwsered all our questions that we have put forward. Overall a great team

2022-02-03T11:12:32

Very helpful team at Littlehampton

2022-01-25T20:21:41

Great service through out our property search.

From the beginning of our search for a property Graham Butt stood out from other agents as the ones who consistently sent us details appropriate to our search. They were friendly and polite and approachable which eased anxieties in this time of a volatile market. We felt we were listened to and we had good advice

2022-01-19T18:14:20

Fantastic customer service

A great team of professionals who are there to help you through the whole process. Definitely by far the best estate agents in the local area.

2022-01-16T10:10:41

Excellent service

Excellent personal and professional service. Would recommend without hesitation.

2022-01-14T19:51:27

Customer oriented, professional with guaranteed results!

Customer oriented, professional with guaranteed results! Also, knowledgeable of the market and the area, which is always important. Appreciated service of Denise (who went above and beyond) and Tom at the Angmering Office.

2022-01-13T10:21:39

I would use Graham Butt again service was really good. Everyone one was professional and responsive. Ellie was on the ball with our sale and purchase and kept in touch throughout. Managed to sell our house for more than expected so delighted. As habitual movers I’m sure we will be customers again.

2022-01-11T09:27:27

We used Graham Butt to sell our home in Littlehampton and would recommend. They are all friendly but professional.

2022-01-11T08:15:14

Good reliable service

Good, reliable service throughout. Felt Cameron was on the journey with us from the first day to the last. We thank him for a good experience.

2022-01-07T21:23:15

Outstanding service and Professionalism

Amazing service from start to finish! The level of care and professionalism right from our initial viewing to completion of our property purchase has been like none other!
Could not fault a thing!

2022-01-05T10:19:10

Sold within days

They kept us informed through the whole process of selling the property and delivered oon what they offered.

2021-12-22T19:29:15

Excellent team at Littlehampton

All the team at the Littlehampton branch were excellent but Adam went beyond. We were inexperienced in selling and buying as had been in our house since 1978. Adam eased us through the process which had its ups and downs but we finally got there! Grateful thanks.

2021-12-22T15:03:11

Fantastic Service from Nikita Shergould

We feel that Nikita Shergould at the Littlehampton Office, went above and beyond in all aspects of our buying experience. Would definitly recommend Nikita again to all our friends.
We cannot thank Nikita enough for all that she did for us.

2021-12-22T11:20:00

Honest and helpful. Thank you!

2021-12-21T12:13:42

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