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Don't just take our word for it

We genuinely value the business we receive from our clients and always strive to consistently deliver the highest level of service. Although we can demonstrate in a number of ways how we differ from our competitors, there is no better endorsement of our staff and the service that they provide than from the clients themselves.

Customer Reviews

112

reviews

4.9

Professional staff, dealt with all our queries efficiently. Supportive and understanding. Prices charged comparable with other estate agents. Would recommend them and would use their services again

2020-08-13T16:40:51

Great personal service

Good communications, professional and personable, maintained involvement and interest right through to completion.

2020-08-12T13:53:47

Very efficient throughout the process, would highly recommend them and there staff.

2020-08-12T11:19:39

Amazing service from all Departments

Adam was truly amazing. Actively pursuing our purchase to ensure a speedy, hassle free exchange. I also liaised with the letting and sales departments and they were extremely helpful and informative. I would definitely use Graham Butts to sell my property.

2020-08-12T10:34:25

Expert Team of Estate Agents

We had been on the Graham Butt books for years with a wish to move long term, to a particular location. The Rustington office consistently kept us closely informed of relevant new homes coming to the market, allowing us to view properties that were only listed discreetly. This was hugely appreciated, as otherwise we might never have come to know of some wonderful properties for sale! Carol and Caroline in particular showed a genuine and patient understanding of the limits we had on too much of a compromise and, in knowing we were genuine customers, never gave up on us. Recently, with it being the ideal time for us to sell our home, we contacted James and Jack who quickly and expertly tapped the first domino down and created a smooth, very small Sale and Purchase scenario chain within a week - truly impressive work! There was almost a buzz about the team who were diligent to say the least and in exciting synch. We waded our way through the Covid-19 obstacles and have now finally moved in to our new home. Given that moving is undoubtedly one of the most stressful times of life, we highly recommend this team of estate agents to take away some of the strain. Thank you so much to all of the above aforementioned agents, along with Tobi and Adam, who helped enormously throughout the entire buying and selling process ... and made it happen for us. Forever grateful!

2020-08-06T13:52:05

Couldn’t have asked for more!

Excellent service from the East Preston team. Always knew what was going on and we never had to chase for an update. I wouldn’t hesitate recommending Graham Butt as THE estate agent to go to!

2020-08-03T12:11:50

Caring service

Cassie and Jonathon at Graham Butt's East Preston office were and, caring and really helpful in what turned out to be a more difficult house sale than expected due to the pandemic.

2020-08-03T12:06:37

Very flexible and helpful during what turned out to be a difficult conclusion regarding the sale of the house in East Grinstead.

2020-07-23T06:30:16

A very pleasant customer experience.

Simon and the Littlehampton team have been so professional, prompt and very helpful with the purchase of the property I am buying through them.They have exceeded all my expectations.

2020-07-22T13:38:24

Highly recommend. Step by step service. Always on the ball and very helpful . Easy to communicate with especially at this time .

2020-07-22T11:55:40

Amazing service ,Simon bain was brilliant from start to finish highly recommended 5☆

2020-07-22T11:34:11

First class service

Graham Butt supported us all the way through our sale, and we recommend them wholeheartedly. They were proactive, professional and courteous at all times. During all the uncertainties of Coronavirus they stuck to the task of getting our sale over the line. We never once had to chase for an update and always felt they were totally committed to getting the job done.

2020-07-20T06:19:46

James Butt provides us with EXCELLENT customer service.Highly recommended

James was fantastic. We can’t fault him. Excellent customer service. Nothing was too much trouble and his communication with us was outstanding. I couldn’t have done it without him. He helped me every step of the way and I can’t thank him enough . I will highly recommended Graham Butt to everyone .

2020-07-19T20:23:24

Excellent friendly service

Lovely friendly service. They kept on top of the whole move, I’d definitely recommend them.

2020-07-15T14:24:41

Very professional service, went above and beyond and got us an amazing result with a lot of persistence. Would highly recommend.

2020-07-08T12:30:17

Recommended

We had very good service from Butts. Cassie in particular worked very hard in keeping our chain together when it started to crumble. She was great at staying in touch and giving us updates on what was happening in the chain. Jonathan too was very helpful. Both were always cheerful and welcoming.

2020-07-01T12:27:30

I would highly recommend this estate agency.

Our purchase took nearly 7 months from offer to completion but we were contacted regularly by Cassie and occasionally by Jonathan at Graham Butts. she was exremely helpful and understanding throughout and I cannot rate her high enough.

2020-06-28T12:01:21

It has bee a long winded sale with the Butts staff working very hard to get completion.A very pleasant office to deal with.They could not have been more helpful.

2020-06-25T11:10:26

Very pleasant and hard working

Cassie, the lady we dealt with never stopped working flat out to get our sale through. She remained calm, at least on the outside, and kept us fully informed.

2020-06-25T08:27:22

I would definitely use them again and recommend James Butt. There were many problems with the buyer, her family and her solicitor which is why it took so long. 5 Months to complete. But James was very patient with the buyer and persistent in seeing the sale through.

2020-06-19T11:44:53

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