Professionals or pretenders
When looking to rent a property, it’s so important that you deal with a reputable letting agent who is suitably equipped and qualified to deal with matters appropriately on your behalf.
Always ensure that your agent is a member of ARLA (Association of Residential Lettings Agents), the professional body which regulates the lettings industry.
Why is this so important? Well firstly as part of their membership an agent must adhere to a strict code of professional conduct. Secondly, if for any reason the agent was to cease trading, any deposits or rent paid are automatically protected under a bonded scheme. It’s very similar to using an ABTA agent within the travel industry and means that in such circumstances you would not be out of pocket.
As a member firm of ARLA, Graham Butts is a regulated agent. Unfortunately many other local agents are not affiliated in any way to ARLA, Unregulated agents cannot be held responsible for their actions nor provide any guarantees in terms of rent or deposits which they may receive.
You may want to listen to a short video below from ARLA themselves.